Design Infinity Help Center
  • ⚡Get started
  • 📚General
    • How many team members can submit requests?
    • Are there any requests you don't support?
    • What software do you use for designing & editing?
    • ♾️What do you mean by "unlimited plans"?
    • ♾️How do I submit requests?
    • ♾️What's the best way to submit a request?
    • ♾️How do the unlimited revisions work?
  • 🎨Design requests
    • ♾️How fast will I receive my designs?
    • What type of designs can I request?
  • 📸Photography
    • What's our photography process?
    • What type of photography can I request?
    • What about props & decorations?
    • Images technical specs
    • Revisions policy - Photography
    • General policy - Photography
  • 🚛Shipping products for photography
    • Product delivery checklist
    • Shipping options
    • Return shipping options
  • ⚙️Account and billing
    • Are there any contacts to use your service?
    • ♾️How do I pause or cancel my subscription?
    • What is your refund policy?
  • 🌐Website design & development
    • How we approach Website design & development
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  1. General

What's the best way to submit a request?

We'll try our best to accommodate however you want to submit your requests, however, here are some common ways and best practices:

  • All your requests should be submitted through your Trello board. Here’s the guide on how to do that: How do I submit requests?

  • In your Trello board, you can either type it or submit a link to a Google doc with the relevant information. (or any other type of document)

  • A simple video. You can use services like Loom, or just record it and upload it to a Google drive and provide us with the link.

  • In general, if you can link it, it’s fair game.

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Last updated 1 year ago

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